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My Laptop Loves Breaking Down


Drew Espinosa

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My laptop is an Acer Aspire E 15, and I bought it in November 2014. At the time, it had Windows 8.1, which was my first encounter with anything Windows 8 related, so it took me a while to adjust to the OS.

 

I originally bought it for school, it would be my means of writing assignments and researching for my courses. But it didn't take long for it to also be a laptop for leisure-listening to music, watching YouTube videos, or reading GA stories. So it isn't much of a surprise to say I heavily relied on my laptop...

 

...but of course, that reliability came to a crashing halt in March 2015. One day, I turned on my laptop, expecting it to load the screen where I'd sign in. It didn't. It was stuck on a black screen with the Acer logo. Nothing I did fixed it, I called my brother in law- who's a computer whiz- he couldn't fix it. We called tech support, and they were no help, other than saying we should send the laptop back to the manufacturer for repairs. So that's what I did; at least this happened when the warranty was still in effect, so all I had to pay was the shipping.

 

In the meantime, I used the college library to work on assignments- which were saved on my student account, so I didn't have to worry about them.

 

Two weeks later... My laptop was fixed! And better still, my files were intact!

 

And I experienced no problems, until, that is, Autumn of 2016. I turn on my laptop, and it's stuck on the logo screen... Sound familiar? Well, I turned it off, and I'd deal with it later that day. Well, twelve hours later, I decided to turn on my laptop again, and it was working again. You don't know how relieved I was. However to this day, I still don't know why it didn't respond the first time that day.

 

And now... Yesterday. It was the afternoon and I was writing my anthology while listening to music online, but my laptop lost connection to the WiFi. No big deal, I simply saved my anthology, closed my apps, and restarted my laptop so when it turned on again, it would connect. Less then thirty minutes later, I lost connection again. I restarted. Less then thirty minutes later, it lost connection again. I restarted, and this is where sh*t hit the fan. This time, my laptop, seeing I've restarted a few times decides to perform a diagnostics. A few minutes later, it tells me my laptop didn't restart correctly, and gives my the choice to restart my laptop again or click advanced options. I chose the former, hoping that a fresh restart would fix it. Nope! So I went to advanced options, and I choose one of them. Did it work? No, it did not. A message popped up saying it couldn't complete the task successfully, and this is where my hearted stopped beating for a second: it told me I may have a corrupted disk.

 

So yeah, that was my day yesterday.

 

I've had this laptop for almost three years and it has pulled this crap three times. Is it worth it getting it repaired only for it to crash again? Should I was my hands of this laptop and buy a new one?

 

**I'm using my tablet, so if you see any spelling mistakes or grammatical errors, its my dang autocorrect.**

 

 

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Your laptop was trying to tell you something when it kept glitching the connection. The main enemy of laptops is overheating. Chances are, if you had shut it off then and let it sit for a bit, everything would have been ok. Sometimes when you have issues like this you can pull the batteries and let it sit for awhile and that fixes it with no problem. Others need to be booted from a disk. If you have any corruption, it's likely only in the boot portion of the system and easily rectified.

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My vote would be to buy a new one - from another manufacturer.  For it to be falling over so regularly - well ...   Although as Dr Paladin suggests, you may want to think about where and how you use your laptop - if overheating is a connecting theme.

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The thing is, I turn on my laptop around noon each day. The connection problem happened around 3 p.m. Is three hours enough to cause overheating?

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13 minutes ago, Drew Espinosa said:

The thing is, I turn on my laptop around noon each day. The connection problem happened around 3 p.m. Is three hours enough to cause overheating?

Did you clean the fan already?

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16 minutes ago, Drew Espinosa said:

The thing is, I turn on my laptop around noon each day. The connection problem happened around 3 p.m. Is three hours enough to cause overheating?

 

It is possible. If a cooling fan or your power supply packed up

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You need to open up the laptop, if you never done this, it is maybe a little complicated, but often the dust sticks in the fan and it dose not get enough air.

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I have an Aspire laptop. Sometimes it refuses to boot, but I can get it going by running the battery down. Leave it switched on but not connected to power. When the battery is completely discharged and all the lights go out, reconnect it to power and restart it.

 

I recommend regular backing up of everything important. External hard drives are quite cheap now. I also keep a  memory stick permanently plugged into a USB port, and anything very important that I create is duplicated there.

 

OTOH you've had that machine for several years now and had quite a lot of trouble with it, so it may be time to take Northie's advice and get a new one.

 

 

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Thanks y'all for the feedback. :)

 

If I get my laptop repaired, I'll keep it for now as I save money to buy a new one later on. 

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Be sure to get an estimate before authorizing repairs.  With the age of your machine the cost of repair and the battery life remaining and and and....  It might be more prudent to replace.  As said above, backup, backup, backup.

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Let me clarify on backups: I have backed up files on Google Drive, but I only periodically update it. The last time I updated it was a couple months ago, so it won't include my anthology or other documents I've saved since, but most of my files are intact. 

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